This Site is owned by SERB (“Site”). This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Site or that we may acquire from your use of the Site. We ask you to read this Privacy Policy carefully. There are terms and conditions associated with your usage and viewing of this Site. View these terms and conditions here.
In the event that you submit any material for inclusion on this Site (including without limitation, personal information, know-how, comments, ideas, questions, techniques, abstracts or similar), you agree (i) that such material will not be deemed to be confidential (ii) that such material will not be deemed to be proprietary and (iii) to grant to SERB an irrevocable, worldwide, perpetual, royalty-free, non-exclusive license to use, disclose, copy, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our absolute discretion, to remove or delete, without notice, any material you submit for inclusion on this Site. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.
You can visit our Site and view most of the content anonymously; however, like many websites, we may collect the following personal information from you both by asking specific questions on the Site and by permitting you to communicate directly with SERB: (i) your name; (ii) email address; (iii) phone number; and (iv) any other information volunteered by you. We may hold your personal information in physical and electronic form and will hold, use and otherwise process the data in accordance with applicable data protection legislation.
In addition, as you navigate through the Site, certain information can be passively collected using various technologies. Like most website operators, we track IP addresses, use both session and persistent cookies, and assign internet tags. We may also collect personal data from third party sources, including publicly accessible data bases, marketing partners, social media platforms and information we collect when we monitor other websites.
If you are a healthcare professional, we may collect additional personal information about you either through your use of the Site or in relation to other interactions that you have with SERB, including:
If you are prescribed and/or administered one of our products, we may be notified by you or by someone acting on your behalf either directly or via one of our websites that an adverse event may have occurred. SERB takes the steps required by applicable regulations that may include attempts to and collection of personal identifiable information and treatment information related to your experience with a SERB product. When notified of a potential adverse event, the associated information is collected and used exclusively for the purposes required by applicable law and regulations.
If you provide us with personal data relating to a third party, we will assume you are authorized to share that data with us and that we are permitted to process that data in accordance with this privacy policy.
If you are an HCP, we may collect and process your personal data to manage a contractual relationship with you (or the Healthcare Organization you work for) or if we have a legitimate business purpose in processing your data. This may include planning or effecting collaborations with you, arranging visits or meetings and better understanding your areas of expertise and interest so that we can ensure our communications to you are relevant.
Medical Contact Data Form - if you have completed a medical contact form on this Site, we will use the data provided to transfer the information to the correct SERB team who will respond as required. SERB will retain any information provided as part of a medical contact form as requested for regulatory audit purposes.
Our processing of your personal data is necessary for the purposes of legitimate interests pursued by us, namely: (i) to keep our clients and suppliers informed about our business services; (ii) to evaluate, develop and improve our products and website; (iii) to respond appropriately to queries received about our business and products; (iv) to prevent fraud; (v) to protect our business interests; and (vi) to ensure complaints are investigated.
We may also process your personal data because it is necessary for a contract that you are a party to or are negotiating.
It may be necessary to process your personal data to comply with a legal obligation.
We may also use your personal data for purposes that are compatible with the purposes we have described to you including archiving purposes in the public interest, scientific research or statistical purposes, if permitted by data protection laws.
Information about you in our possession may be transferred to other countries (for the avoidance of doubt, if your residence is within the European Economic Area (EEA), this may include countries outside the EEA). You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries.
Where cross-border data transfer requirements exist (e.g. EEA), SERB and any third parties working on our behalf will comply with applicable legal and/or regulatory requirements. We or they may also require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where: (i) the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or (ii) where you have consented to the transfer.
You have a number of rights concerning the way that we use your information. At any time, you have the right to:
Any request for access to or a copy of your personal data must be in writing and we will endeavor to respond within a reasonable period and in any event within one month in compliance with applicable data protection legislation.
When you are asked to provide your personal data to us, you have the option to decline. However, if you choose not to provide such data or, if you initially consent to processing but later withdraw your consent, SERB may not be able to provide the services you have requested.
We will only keep the information we collect about you on our systems or with third parties for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. We will delete, destroy or anonymize data that is no longer needed for the purposes.
We do not carry out automated decision-making or profiling in relation to your personal data.
This Site is not directed at children under 16, and we do not knowingly collect, use or disclose personally identifiable information from anyone under the age of 16. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 16, we will make reasonable efforts to delete such information from our records.
We take appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our Site or otherwise provide us with your information and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| Voraxaze.com | ASP.NET Sessionid, OptanonConsent Eupubconsent, OptanonAlertBoxClosed CMSCsrfCookie, CMSLandingPageLoaded | 1st Party |
| app.decisionsim.com | dsim_65ac02f02d8f4dcbdf9a77b7d6866a83 | 3rd Party |
| decisionsim.com | _gid | 3rd Party |
| onetrust.com | _cfduid | 3rd Party |
| Cookielaw.org | _cfduid | 3rd Party |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| Voraxaze.com | _gat, _gid, _gat UA-, _gclxxx, _mkto trk, pageviewCount | 1st Party |
| decisionsim.com | _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx, _ga | 3rd Party |
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| Voraxaze.com | _fbp, _uetsid, _adroll consent params, _uetvid | 1st Party |
| bing.com | MUID | 3rd Party |
| undertone.com | UTID, UTID_ENC | 3rd Party |
| turn.com | uid | 3rd Party |
| twitter.com | Personalization_id | 3rd Party |
| doubleclick.net | Test_cookie, IDE | |
| facebook.com |
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| Voraxaze.com | CMSPreferredCulture | 1st Party |
| github.com | Logged_in, _ghsess, _octoa | 3rd Party |
This Site uses Google Analytics, a web analytics service provided by Google, Inc.
Google Analytics sets a cookie in order to evaluate your use of the Site and compile reports for us on activity on the Site to help us understand how visitors engage with the Site and track visitor interactions. Google Analytics collects information anonymously and without identifying individual visitors.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Google Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the Site before, and what Site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your Site visits.
Learn More about the Google Analytics Opt-out Browser Add-on and other Google Analytics privacy information.
As part of SERB's commitment to compliance with data protection legislation, and to reflect changes in SERB's operating procedures, SERB may update the terms of this policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version which will apply each time you access this Site. If the changes we make are material, we also may post a notice regarding the changes on our website or mobile applications and related licensing agreements. Subsequent changes in this Privacy Policy will not apply to information that was collected before such change was made. This Privacy Statement was last updated on 13 July 2018.
SERB or its affiliates are the controllers of your personal data as described in this Privacy Policy.
If you have any questions, concerns or comments about this Privacy Policy, wish to exercise any of your rights, or if you wish to contact SERB (and its data protection officer) about the personally identifiable information held about you, please email SERB at dpo@serb.com.